Terms of Service

The agreement between you and Alba365 Sunrise for use of the service.

Effective: [PLACEHOLDER: effective date — set at counsel sign-off]

Draft — under legal review. This document is a working draft prepared from how the product operates; it has not yet been reviewed by counsel and contains placeholders (shown in brackets). It is not yet legally binding and will be finalised before launch.

1. Agreement

These Terms govern your use of Alba365 Sunrise (the "Service"), operated by [PLACEHOLDER: legal entity name]. By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a business, you confirm you are authorised to bind that business.

2. The Service

The Service is a cloud application for cabinet-making workshops: quoting, cut-list and nesting output, scheduling, orders, invoicing, and a customer portal with online deposits. We may add, change, or remove features over time.

3. Accounts & your responsibilities

  • You are responsible for the accuracy of the information you enter and for all activity under your account.
  • Keep your credentials secure; notify us of any unauthorised use.
  • You are responsible for your own customers' data that you store in the Service, including having a lawful basis to process it and honouring your customers' privacy rights (we act as your processor for that data — see the Privacy Policy).

4. Subscriptions & billing

Paid plans are billed in advance through Stripe on a recurring basis until cancelled. Plan prices and features are as shown at sign-up. [PLACEHOLDER: final subscription pricing — plans.ts values are placeholders]. Taxes may apply. Except where required by law, fees are non-refundable for partial periods.

5. Customer deposits

Where you enable online deposits, payments from your customers are processed through Stripe Connect and settled to your connected Stripe account, subject to Stripe's terms. You are responsible for your own tax treatment of deposits and for fulfilment of the underlying order.

6. Acceptable use

  • Do not use the Service unlawfully, or to store or transmit unlawful, infringing, or harmful content.
  • Do not attempt to breach security, access other tenants' data, disrupt the Service, or reverse-engineer it except as permitted by law.
  • Do not resell or provide the Service to third parties except as expressly permitted.

7. Intellectual property

The Service, its software, and its branding are owned by [PLACEHOLDER: legal entity name] and its licensors. You retain ownership of the data and content you enter; you grant us the limited licence needed to host and process it to provide the Service.

8. Availability & warranties

We work to keep the Service available and accurate, but it is provided "as is" and "as available" without warranties of any kind to the fullest extent permitted by law. Quotes, cut-lists, nesting, machine output (DXF/G-code), and pricing are tools to assist you: you are responsible for verifying output before cutting material, quoting a customer, or committing to production.

9. Limitation of liability

To the fullest extent permitted by law, Alba365 Sunrise is not liable for indirect, incidental, or consequential losses, or for lost profits, materials, or data. Our total liability for any claim is limited to the amount you paid for the Service in the 12 months before the claim. Nothing limits liability that cannot be limited by law.

10. Termination

You may cancel at any time; access continues until the end of the paid period. We may suspend or terminate the Service for breach of these Terms or non-payment. On termination you may request a copy of your data for a reasonable period, after which it may be deleted (see the Privacy Policy).

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified through the Service or by email; continued use after changes take effect constitutes acceptance.

12. Governing law & contact

These Terms are governed by the laws of [PLACEHOLDER: governing jurisdiction & law], and disputes are subject to its courts. Contact: [PLACEHOLDER: privacy/DPO contact email] ([PLACEHOLDER: legal entity name]).